Everything you need to know about playing at tibaji — from opening your account and making a bKash deposit, to understanding wagering requirements and keeping your gaming responsible.
This page compiles the most common questions asked by tibaji players across Bangladesh — from Dhaka and Chittagong to Sylhet, Rajshahi, and Khulna. Whether you are brand new to tibaji or a returning player looking for specific details on withdrawals, bonus terms, cricket betting markets, or responsible gaming tools, you will find clear, direct answers below. If your question is not covered here, our support team is available 24 hours a day via Live Chat with a response time of under three minutes.
Creating a tibaji account takes less than two minutes. Visit tibaji.vip, click the registration button, and fill in your mobile number, a unique username, and a secure password. You will receive an SMS verification code to confirm your number. Once verified, your account is active and you can make your first deposit via bKash, Nagad, or Rocket.
tibaji requires a valid government-issued photo ID for account verification. Accepted documents include a National Identity Card (NID), passport, or birth certificate with photo. A clear photograph or scan of the front and back of your NID is sufficient for most players. Verification is required before your first withdrawal can be processed.
tibaji typically completes account verification within 24 hours of receiving your documents. In most cases during business hours in Bangladesh Standard Time (UTC+6), verification is completed within a few hours. If your documents are unclear or additional information is needed, our support team will contact you via Live Chat or your registered mobile number.
You can reset your tibaji password by clicking the "Forgot Password" link on the login page. Enter your registered mobile number and you will receive an SMS with a one-time reset code. Enter the code, set a new password, and you are back in. If you no longer have access to your registered number, contact tibaji support via 24/7 Live Chat for assistance.
No. tibaji allows only one account per person. Creating multiple accounts is a violation of the tibaji Terms and Conditions and may result in all associated accounts being permanently closed and balances forfeited. If you have accidentally created a duplicate account or are having trouble accessing your original account, contact support immediately.
To deposit via bKash on tibaji, log in to your account, go to the Cashier section, and select bKash as your payment method. You will be shown the tibaji bKash merchant number and a reference code. Open your bKash app, send the desired amount to the merchant number using the reference code in the transaction note, and your tibaji balance will be credited within a few minutes.
bKash deposits on tibaji are credited almost instantly — typically within 1 to 5 minutes of a successful bKash transaction. If your balance has not updated after 10 minutes, check that you used the correct reference code and merchant number. If the issue persists, contact tibaji Live Chat support with your bKash transaction ID and we will resolve it promptly.
The minimum deposit on tibaji is ৳200 BDT. This applies across all supported payment methods including bKash, Nagad, Rocket, Upay, and bank transfers via Dutch-Bangla Bank, BRAC Bank, Islami Bank, City Bank, and Sonali Bank. There is no maximum deposit limit set by tibaji, though your payment provider may impose their own daily transaction limits.
The minimum withdrawal amount on tibaji is ৳500 BDT. Withdrawals are processed to your verified bKash, Nagad, Rocket, or bank account. Your withdrawal method must match the payment method used for your most recent deposit. Account verification (KYC) must be completed before any withdrawal request can be approved.
Withdrawal processing time on tibaji depends on the payment method. bKash, Nagad, and Rocket withdrawals are typically completed within 1 to 4 hours. Bank transfers to Dutch-Bangla Bank, BRAC Bank, Islami Bank, or Sonali Bank accounts may take 1 to 2 business days. Withdrawals submitted during peak hours or that require additional verification may take slightly longer.
tibaji does not charge any platform-side fees on deposits or withdrawals. However, your payment provider — bKash, Nagad, Rocket, or your bank — may apply their standard transaction fees. We recommend checking your payment provider's fee schedule. tibaji displays your net credited amount clearly in your transaction history so you always know exactly what landed in your account.
Yes, Nagad is a fully supported payment method on tibaji. The deposit process is identical to bKash: select Nagad in the Cashier, use the provided merchant number and reference code in your Nagad app, and your tibaji balance will be credited within minutes. Nagad withdrawals are equally supported and processed to your registered Nagad wallet.
To bet on cricket at tibaji, navigate to the Cricket section from the main menu. You will find a list of available matches including BPL, IPL, T20 World Cup, and bilateral series featuring Bangladesh Tigers. Select your match, choose your market (match winner, top batsman, total runs, etc.), enter your stake in BDT, and confirm your bet. Live in-play betting is available on selected matches.
tibaji offers a wide range of cricket betting markets including match winner, series winner, top batsman, top bowler, total runs over/under, method of dismissal, player of the match, and first innings score range. BPL and Bangladesh Tigers international matches receive the deepest market coverage, with additional prop markets added for major tournaments like the T20 World Cup and ICC events.
Yes, tibaji is fully optimised for mobile browsers on Android and iOS. You can access every feature — including deposits, withdrawals, live casino, slots, and cricket betting — through your mobile browser without downloading any app. The tibaji platform is built with a responsive design that adapts to all screen sizes, providing a smooth experience on smartphones commonly used across Bangladesh.
tibaji's Slots section features hundreds of games from leading providers including Pragmatic Play, Microgaming, NetEnt, and Spribe. Titles range from classic 3-reel slots to modern video slots with bonus rounds, free spins, and progressive jackpots. Popular categories include fruit machines, adventure slots, and high-volatility jackpot slots. The library is updated regularly with new releases.
All games on tibaji use certified Random Number Generator (RNG) technology provided by our game software partners, including Pragmatic Play, Evolution Gaming, Ezugi, and Microgaming. RNG certification ensures that every game outcome is statistically random and cannot be predicted or manipulated. tibaji does not alter game mechanics — all results are determined by the underlying software from the original provider.
Return to Player (RTP) varies by game and is set by the game provider, not by tibaji. Most slots available on tibaji carry an RTP between 94% and 97%. RTP is a long-term statistical average — it means that over millions of spins, the game returns that percentage of total wagers to players. Individual sessions can vary significantly from the stated RTP, as outcomes are always random.
tibaji offers a welcome bonus to new players on their first deposit. The bonus is credited automatically when you make your qualifying deposit — no promo code is required. Full terms including minimum deposit threshold, bonus percentage, and eligible games are detailed in the Promotions section of your account. Welcome bonuses are subject to wagering requirements before any associated winnings can be withdrawn.
A wagering requirement (also called a playthrough requirement) means you must bet a specified multiple of the bonus amount before the bonus converts to withdrawable cash. For example, a ৳1,000 bonus with a 20x wagering requirement means you must place ৳20,000 in total wagers using the bonus balance before withdrawal is permitted. Check the specific terms for each tibaji promotion for the exact multiplier that applies.
Yes, tibaji bonuses have an expiry period. Most bonuses must be claimed within 7 days of being credited to your account, and wagering requirements must be completed within 30 days of the bonus being activated. If either deadline passes without the conditions being met, the bonus and any associated winnings are removed from your account. Full expiry details are displayed in each promotion's individual terms.
Bonus funds on tibaji cannot be withdrawn until the associated wagering requirement has been fully completed. If you submit a withdrawal request while a bonus is still active and the wagering requirement is unmet, the bonus and any bonus-derived winnings will be forfeited before the withdrawal is processed. Your real-money balance (deposited funds not linked to a bonus) can always be withdrawn freely, subject to standard verification requirements.
tibaji uses 256-bit TLS encryption on all connections, which is the same standard used by major banks and financial institutions. Your personal data, payment information, and account credentials are encrypted both in transit and at rest. Access to player data is restricted to authorised tibaji staff only. tibaji does not sell or share your personal information with third parties for marketing purposes.
tibaji operates as an online gaming platform and serves players in Bangladesh and other permitted markets. We encourage all players to be aware of and comply with the laws and regulations applicable in their jurisdiction. tibaji is committed to operating transparently, protecting player data, enforcing age restrictions, and promoting responsible gaming practices across all markets it serves.
To self-exclude from tibaji, contact our support team via 24/7 Live Chat and request account self-exclusion. Your account will be closed immediately, pending bonuses cancelled, and your remaining balance refunded to your registered payment method. The minimum self-exclusion period is 6 months. tibaji takes self-exclusion requests seriously and processes them without delay or any attempt to dissuade the player from their decision.
tibaji provides four main responsible gaming tools: deposit limits (daily, weekly, or monthly caps on how much you can deposit), session time limits (automatic logout after a set duration), cooling-off periods (temporary blocks of 1 to 30 days), and permanent self-exclusion. All tools can be activated instantly via your account settings or by contacting tibaji support via Live Chat at any time of day or night.
From same-day bKash withdrawals to certified fair-play games, here is a quick summary of what sets tibaji apart for players across Bangladesh.
tibaji supports all major Bangladeshi mobile money services. Deposit and withdraw in BDT using the apps you already use every day — no international card or bank account required.
BPL, IPL, T20 World Cup, and Bangladesh Tigers bilateral series — tibaji covers every major cricket event with pre-match and live in-play markets tailored for Bangladeshi fans.
Bank-grade encryption protects every tibaji session. Your account credentials, payment details, and personal data are secured to the same standard used by leading financial institutions.
Pragmatic Play, NetEnt, Microgaming, and Spribe titles with verified RNG certification. tibaji's slots library spans classic reels, video slots, and progressive jackpots updated regularly.
Real support agents available every hour of every day — including Eid and public holidays. Average response time under three minutes. Responsible gaming requests handled immediately without pressure.
No app download required. tibaji works seamlessly on any Android or iOS smartphone browser — the same full experience, from cricket betting to live dealer tables, on the go across Bangladesh.
Our support team is available 24 hours a day, 7 days a week — including weekends, Eid, and all Bangladeshi public holidays. If you did not find the answer you were looking for in this FAQ, reach out via Live Chat and a trained tibaji support agent will respond within three minutes. You can also explore the dedicated pages below for more detailed information on specific topics.
Join thousands of players across Bangladesh who enjoy cricket betting, live casino games, Teen Patti, and slots at tibaji every day. Fast bKash deposits, fair play, and 24/7 support — all in one platform.